| returns |
for any reason you are not completely happy with your purchase, simply return it, we will be happy to offer you an exchange or a refund. returns must be made within 30 days of you taking delivery of the order. Returned items must be in their original condition. We cannot accept returns after 30 days after the delivery. - Returned merchandize will be refunded in full.
- Shipping charges are non refundable.
- Prescription Lenses are non refundable.
- To refund the order - send an email to CustomerService@AllureAid.com with the "PRODUCT RETURN" in the subject line. Include the order number and the product you would like to return
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| cancellations |
- Order can be canceled at any time before it is shipped.
- To cancel an order - send an email to CustomerService@AllureAid.com with the "Cancel Request" in the subject line. Include the order number in the email
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| exchanges |
- Orders can be exchanged within 30 days of receiving the order
- To exchange the order - send an email to CustomerService@AllureAid.com with the "exchange Request" in the subject line. Include the order number in the email
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